Return & Exchange Policy
At Mawasem, we are committed to ensuring your complete satisfaction. If you are not satisfied with your product, you may return it within 14 days from the date of purchase, provided that the item is in its original condition and has not been used.
Return Conditions
The product must be unused and in its original condition.
You must provide the invoice or proof of purchase.
Returns are only accepted within 14 days from the date of purchase.
Return Process
Please contact customer service via:
Email: info@Mawasem-eg.com
Phone: 01119636666
Fill out the return form and submit it along with the product, ensuring it is enclosed in its original packaging.
Exceptions
Perishable products or items that have been used cannot be returned, such as [specify the relevant products].
